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Legal Services Law Line of vermont

Location: Burlington, Vermont


About: Legal Services Law Line of Vermont provides legal assistance to thousands of low-income and vulnerable Vermonters statewide. We run Vermont Law Help, an integrated web site and legal help hotline. We also run the Vermont Volunteer Lawyers Project, and support statewide programs to assist seniors and crime victims.

Fellowship Overview

Law Line of Vermont seeks a full-time, 10-week legal technology Fellow to work on our web site accessibility project. The Fellow will work actively on the assessment of accessibility needs as identified by the LSC Evaluation of statewide legal web sites.Law Line will partner with the Atlanta Legal Aid Society on this project, and the two agencies will work closely to develop and implement accessibility improvements to ensure the widest possible access to our services. Areas of focus will include disability access and 508 compliance, mobile access, simplified navigation, and improved site responsiveness. The project encompasses assessing current accessibility needs, conducting end-user testing to determine barriers to access, working with in-house staff and an outside consultant to design and implement accessibility improvements, and conducting further testing to determine the effectiveness of the modifications.

Fellows Duties

The Fellow will engage in a wide range of duties related to this project. In the summer of 2019, we anticipate that project staff will have completed the first round of web site accessibility upgrades, while other upgrades will be in the initial design phase. For the upgrades that are further along in the process, the Fellow will work with the staff web manager on beta testing, and to set up initial end-user testing of these upgrades to evaluate their effectiveness. For upgrades that are earlier in the design process, the Fellow will focus on outreach to community partners, our grant partners in Atlanta, and the contracted consultant, to get input on how to design these upgrades to maximize effectiveness. Since the web manager is a non-attorney position, we will also ask the Fellow to work with a LSV staff attorney to review all of the project upgrades for potential impact on the legal content of the web site for users.

Competencies Include

  • Excellent oral and written communication skills

  • Excellent legal research skills

  • Strong knowledge of web-based legal information and intake systems

  • Familiarity with the legal needs of low-income Vermonters, especially in housing, benefits, family, health, and consumer law, and a strong commitment to working on these issues

  • Ability to work effectively with our clients and partner agencies

  • Strong independent work skills

  • Ability to work in a high-volume, fast-paced environment