Montana legal services association

Location: Helena, MT


Montana Legal Services Association (MLSA) is a law firm that empowers low-income people by providing legal information, advice, and other services free of charge. MLSA works both on individual cases and under a systemic approach to help low-income people escape domestic violence, keep their housing, preserve their public benefits, protect their finances, and more.

Fellowship Overview

Montana Legal Services Association seeks a full-time, 10-week fellow to be part of the team responsible for the Montana Online Justice Portal. The Tech Fellow will work on various technology initiatives for client service delivery at MLSA. The primary project for the Fellow will be assisting with the development of an online limited scope advice portal, the Montana Online Justice portal, modeled after a program in Tennessee, which allows attorneys to respond securely and remotely to vetted questions posted by low-income clients. MLSA will be rolling out the limited-scope advice portal in the spring/summer of 2017 and seeks the assistance of the ATJ Tech Fellow to test and implement the site, as well as develop legal resource material for use by the pro bono attorneys who will provide advice through the portal. The Tech Fellow also will work with other technology initiatives at MLSA including, and MLSA’s project to enhance its delivery of services using mobile technology.

Fellows Duties

  • Research and develop legal resources for use by pro bono attorneys in the state of Montana, with a particular emphasis on resources for the Montana Online Justice portal.
  • Assist with the implementation of Montana Online Justice, including providing limited scope advice, reviewing advice posted, and assisting with the operation of the site.
  • Develop a plan to assess the effectiveness of limited scope services provided through the Montana Online Justice portal and, as time allows, conduct the assessment and write a report on the outcome.
  • Develop a catalog of MLSA’s internal technology resources that are used to provide client education and services.
  • Research and produce client education materials for and other client education initiatives.
  • Provide telephone advice to low income clients on consumer and housing issues.
  • Other duties as assigned by the Supervising Attorney.

Competencies Include

  • Excellent oral and written communication skills.
  • Excellent legal research skills.
  • Commitment to the mission and vision of MLSA.
  • Ability to prioritize and manage projects and tasks to meet deadlines.
  • Self-motivated and able and work independently.
  • Creativity and willingness to take on challenging projects.
  • Experience with using technology including document assembly, websites and video conferencing, preferred.