Before arriving at your host sites, the fellows will meet virtually to participate in the “Legal Access Innovation Curriculum”, which is a series of eight webinars sessions over a two-day period designed to 1) increase fellows' understanding of the nature and extent of the access to justice crisis 2) provide training on the varied uses of technology in delivering legal services, 3) gain exposure to different technology tools and platform they will use over the summer 4) provide context to the work at their host sites. Some of the nation's leading experts on technology and legal services will guest lecture the curriculum.

 

Session 1

Access to Justice and Technology “The Changing Landscape of Legal Services”

Lecturer: Glenn Rawdon, Legal Services Corporation
This webinar will provide a general framework on the role of technology in increasing access to justice. The session will demonstrate how technology can transform the delivery of civil legal services for communities.

Session 2

Design Thinking in Legal Services
Lecturer: Dan Jackson, NuLawLab
This session will cover the basics of user centered design in legal services. The presenter will explore how
design thinking can be utilized to solve real life client problems, and design simple solutions using low-cost
web-enabled tools to meet those users where they expect to find us – online and on mobile platforms.

Session 3

Legal Expert Systems in Service Delivery
Lecturer: Richard Granat, Direct Law
This session will explore the use of expert systems as force multipliers for legal services in areas such as
intake, navigation and triage, immigration, Medicaid appeals, consumer debt and landlord-tenant, veterans'
medical care, and unemployment benefits. It will include an explanation and demonstration of the software
principles of expert systems and their relationship to tools for document automation, surveys, interviews,
and forms.

Session 4

Plain Language for Greater Legal Services Delivery
Lecturer: Anna Hineline, Legal Assistance of Western New York
This session will explore how plain language in legal services can improve the readability of legal
documents, simplify specialized terms, and much more! Innovation in technology has allowed for the development of a variety of resources to assist advocates in ensuring the materials that are created are easy to read.

Session 5

Online Document Assembly and Automation Tools
Lecturer: John Mayer, Center for Computer-Assisted Legal Instruction(CALI), 
This session will cover the different tools that allow automation of forms for self-represented litigants. The presenter will discuss the benefits and challenges of working with automation and assemble tools.

Session 6

Mobile Technologies in Legal Services
Lecturer: Matthew Stubenberg, Maryland Volunteer Lawyers Association
This session will focus on a few of the latest innovations utilizing mobile devices in service delivery.
The presenter will cover optimizing content for mobile websites, mobile apps and discuss how programs have
used SMS text campaigns for delivery of client resources and referral information.

Session 7

Online Legal Triage Systems
Lecturer: Tom Garrett, Legal Services Law Line of Vermont
This session will explore different triage systems in legal services. As the number and complexity of cases
increases, greater numbers of self-represented litigants are using the courts, and court staffs and services
are being cut, case triage is one method to address these issues. The session will also cover the
differences between intake, online intake and triage.

Session 8

Project Management in Legal Settings
Lecturer: John E Grant, Fisher & Phillips LLP
This session will discuss agile project management in legal services. Regardless of the platform, tool, approach or project you’re engaged with, this session will focus on the theoretical and practical underpinnings of managing a project, using an lean agile approach.